Privacy Policy for pswpi.com
1. Introduction
At pswpi.com, we are firmly committed to protecting your privacy and handling your personal data with integrity, transparency, and in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or use our website and services.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected by pswpi.com through your use of the website, its features, and related services. For the purposes of GDPR and CCPA, pswpi.com operates as the data controller responsible for determining the purposes and means of data processing. If you have questions regarding this policy or how your data is treated, please contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal information:
a. Usage Data
Includes data about how you use the website, such as your IP address, browser type, device identifiers, location data (if enabled), access times, and pages viewed.
b. Account Data
Includes your name, postal address, email address, phone number, and login credentials, when you register an account or complete a form on pswpi.com.
c. Profile Data
Includes information such as your preferences, past purchases, and behavioral interactions with our products or services.
d. Communication Data
Includes the contents of your communications with us, including emails, support messages, and records of customer service interactions.
e. Technical Data
Includes details about the devices and systems you use to access our site, including hardware model, IP address, operating system, browser software, language preferences, and system configuration data.
f. Transaction Data
Includes information related to purchases or orders you make through pswpi.com, such as billing details, delivery information, and payment verification.
g. Preference Data
Includes marketing and communications preferences, product interests, and consent indicators.
4. Legal Bases for Processing
We process your personal data under one or more of the following lawful bases:
– Consent: Where you have provided explicit consent (e.g., to receive marketing emails).
– Performance of a Contract: Where processing is necessary to fulfill our contractual obligations to you.
– Legal Obligation: Where necessary to comply with a legal obligation.
– Legitimate Interests: Where we have a legitimate interest and it does not override your rights or freedoms (e.g., website optimization, fraud prevention, customer service).
5. Your Rights
Under applicable laws, you have the following rights concerning your personal data:
– Right of Access: To request a copy of your personal data held by us.
– Right to Rectification: To correct inaccurate or incomplete data.
– Right to Erasure: To request deletion of your data, under certain conditions.
– Right to Restrict Processing: To limit how we process your personal data.
– Right to Data Portability: To receive your data in a structured, commonly used format and transmit it to another controller.
– Right to Object: To object to our processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where consent was provided, withdrawal does not affect lawful processing before the withdrawal.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational measures to protect your personal data including:
– Encryption of data in transit and at rest
– Role-based access control and secure authentication
– Regular data backups and disaster recovery procedures
– Ongoing staff training and policy enforcement
7. International Transfers
Your personal data may be transferred to, and stored in, countries outside your jurisdiction, including countries that may not provide an equivalent level of data protection. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally recognized frameworks.
8. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
– Account and Transaction Data: Retained for up to seven (7) years for compliance with accounting and tax regulations.
– Communication and Support Records: Kept for three (3) years from date of last contact.
– Usage Data and Technical Logs: Stored for twelve (12) months for analytics and security purposes.
– Marketing Preferences: Retained until you opt out or withdraw your consent.
9. Cookie Policy
We use cookies and similar technologies to enhance user experience and gather usage data. Categories of cookies include:
– Essential Cookies: Required for the operation of pswpi.com, including authentication and security.
– Functional Cookies: Allow the site to remember your settings and preferences.
– Performance and Analytics Cookies: Help us understand how users interact with our site using aggregated statistics.
– Advertising Cookies: May be set through our site by third-party advertising partners to deliver relevant ads.
10. Cookie Management and Compliance with GDPR & CCPA
You can manage or disable cookies at any time through your browser settings or via our Cookie Preference Center available on pswpi.com. Where required under GDPR or CCPA, we will obtain your explicit consent before placing non-essential cookies. California residents may also request to opt-out of the “sale” of personal information under CCPA by contacting [email protected].
11. Children’s Privacy
pswpi.com does not knowingly collect or solicit personal data from anyone under the age of 13, nor do we knowingly allow such individuals to use our services. If we learn that we have collected personal data from a child under 13, we will promptly delete such data.
12. Policy Updates and Notifications
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page, and where appropriate, we will notify users via email or site notifications. Continued use of pswpi.com after such changes signifies acceptance of the revised policy.
13. Contact
If you have any questions regarding this Privacy Policy, how your personal data is handled, or wish to exercise your legal rights, please contact us at:
Email: [email protected]
Website: https://pswpi.com
We are committed to complying with all applicable data protection laws and ensuring that your personal data is handled responsibly and securely. If you have any concerns regarding your privacy or our data practices, we encourage you to reach out to us directly.